New inquiry
Send year, make, model, engine, ECM identification, read tool, symptoms and your goal.
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Send the facts.
Get a real answer.
For new service questions, include enough information to identify the equipment and controller. Existing customers should open support from the corresponding portal job so the file history stays attached.
Existing file job
Use the support option inside the job. Include fault codes, screenshots, logs and a clear description of what occurred.
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See equipment, programming work and service updates.
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